Refund & Replacement Policy

All Rideline orders are prepaid. We do not offer cash on delivery.

Replacements

If your item arrives damaged, defective, or significantly different from what was described, contact us within 7 days of delivery with your order number and clear photos of the issue. We will arrange a replacement or resolve the matter as quickly as possible.

Returns

We currently do not accept returns for change of mind. If you are unsure about a product, please review the specifications and compatibility details on the product page before ordering, or contact us and we will help you decide.

When replacements do not apply

• Items damaged due to misuse, improper installation, or normal wear and tear.
• Claims raised more than 7 days after the confirmed delivery date.
• Items returned without prior authorisation from us.

How to raise a replacement request

Email us at rafatshaikh70@gmail.com with your order number, a description of the issue, and clear photographs. We will respond within 2 business days.

Refunds

If a replacement is not possible and the fault is confirmed on our end, we will process a refund to your original payment method. Refund processing times depend on your bank or payment provider and typically take 5 to 10 business days.

Contact us

Phone: +91 939 124 6798
Email: rafatshaikh70@gmail.com